Results-orientation to meet and exceed assigned financial, performance, and customer satisfaction goals.
Work cross-functionally with our Sales, Marketing, IT, Implementation, Operations, and Finance Departments to drive customer initiatives within the organization.īalance your role as a customer advocate and strong representative of PayPal.Īnticipate customer needs proactively before they arise.ĭemonstrated selling, negotiating, and relationship management skills. Influence our clients’ experiences at the executive leadership level and as the escalation point for any satisfaction issues in the relationship. Perform regular account planning and business review calls or meetings with your book of business to maintain customer health and strengthen the strategic customer partnership.Īrticulate value via consultative selling techniques and facilitate resolution to customer inquiries. Own the overall customer experience and manage the strategic customer relationship. The CSM will focus on relationship-centric client management that aligns merchant and PayPal goals for mutually beneficial outcomes. The CSM will leverage those insights and communicate how PayPal products and features will add value to their business develop a strategic partnership with the customer which will help grow their business, achieve their priorities/key objectives, and potentially resolve their pain points. Our Customer Success Manager will work closely with customer executives and decision makers to understand their business model, current challenges, and goals. The CSM will focus on relationship-centric client management that aligns merchant and PayPal goals for mutually beneficial outcomes.Ī Customer Success Manager is primarily responsible for developing and maintaining customer relationships that promote merchant growth, loyalty and thus retention. Our Customer Success Manager will work closely with customer executives and decision makers to understand their business model, current challenges, and goals. Job Description Summary:A Customer Success Manager is primarily responsible for developing and maintaining customer relationships that promote merchant growth, loyalty and thus retention.
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#Paypal careers omaha full
Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up.Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: When applying for a job you are required to create an account, if you have already created an account - click Sign In.Ĭreating an account will allow you to follow the progress of your applications. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world. We challenge the status quo, ask questions, and find solutions. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. PayPal is the faster, safer way to send money, make an online payment, receive money, or set up a merchant account-both on and offline.Īt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy.
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